Privacy policy

GRUPO COCAMATIC would like to inform you that we process and compile with complete security any data that you may provide to us. This privacy policy is applicable to the processing of your personal data. You can therefore refer to it in order to resolve any doubts you may have.


Who is responsible for the processing of your data?

GRUPO COCAMATIC, with Tax Identification Code (C.I.F.) A78175775, registered office at Calle Eduardo Torroja, 18 Nave 10-11, 28823 Coslada (Madrid), is the Controller of the data provided by you, in accordance with the General Data Protection Regulation (GDPR) and any other legislation that may be applicable.
In order to ensure the correct processing of your personal data and for any query you may have in relation to the same, you can contact us by sending an email to which must be accompanied by a copy of your ID document.



Why do we process your personal data and what are our grounds for doing so?

We process your personal data for the purpose of providing you with the service contracted, while also providing you with offers of products and services tailored to your interests. Additionally, we will draw up a profile in accordance with the information provided. For this it is necessary to process more personal data for the purpose of correctly verifying your identity, obtaining authentication as well as by your consent, for the execution of a contract with us.
In the registers of new users on the company website in «Acceder a la Comunidad» (Access the Community) the grounds are to provide you with access to the digital platform and to give you information on the different types of services, the latest news and events. Likewise, we are able to offer you services tailored to your interests and therefore gain your loyalty as a customer.
In those cases in which an enquiry is made by a data subject on the services provided by GRUPO COCAMATIC, the data will be used with a view to the management and resolution of the said enquiry.
However, the legal grounds for the processing of your personal data are the administrative, accounting and tax management of the company itself for the purpose of complying with its legal obligations.


How long will your personal data be stored?

The personal data provided will be stored for the duration of the commercial relationship with the customer, as long as the data subject has not requested the deletion of such data.
At the end of the said relationship, the data will be deleted in accordance with the data protection regulations, changing to a situation in which the data are blocked, so that it not possible to process the said data, which will solely be available for the years required to comply with the obligations established by law with regard to administrative, tax, accounting and legal matters. Once this period has ended, the data will be removed completely.
Will you be subject to automated individual decision-making with regard to the processing of your data?
GRUPO COCAMATIC does not make automated individual decision-making with regard to the processing of the data subject’s data.


What is the legitimate interest for the processing of your data?

In much the same way as commented above with regard to the lawful grounds for the processing, the legitimate interest for the processing of your data is based on:
Your express consent, resulting from the user registration on the entity’s website for the use of the digital platform, request for information or enquiries about our offers or services and, finally, registration in our systems to contract any of the services that we provide.
Execution of a valid contract between you and us, being necessary for the correct execution of the contract and directed at complying with our legal obligations.
Compliance with applicable legal obligations as the Data Controller.
The communication of personal data is a legal or contractual requirement that is required in order to enter into the said contract. You are informed that you are obliged to provide your personal data, bearing in mind that the consequences of not doing so could entail the non-provision of the service requested.
Which recipients will your personal data be disclosed to?
In order to offer you the best experience, we will share the data provided by you with the companies forming part of the business group. We will also communicate your personal data to service providers who help us to offer you the best possible service. In compliance with our legal obligations, and if requested to do so, your personal data may be disclosed to the Agencia Española de la Administración Tributaria (Spanish Tax Administration), Public Administrations, Judges and Tribunals.
Optionally, temporary transfers will be made to IT Service Companies: Responsible for processing outside the UE, coming under Privacy Shield. The Entity has contracted its virtual infrastructure according to a cloud computing model through a supplier and under the EU-US Privacy Shield agreement. – Information available at:
What rights do you have when you provide your data and how can you exercise them?
Please note that you have the following rights:
Right of access. This will give you information on which data provided are being processed, the purpose of the processing, the data origin and whether such data has been disclosed to third parties.
Right to rectify your data in order to correct any errors or to change any data that may be inaccurate or incomplete in order to guarantee with certainty that the data processed is accurate.
Right to delete your data when no longer necessary for the purpose for which the data was collected, or whenever the processing is unlawful, you withdraw your consent and other circumstances established in the GDPR.
Right to a restriction on the processing of your data in the circumstances established in article 18 of the GDPR, in which case such data will only be kept for the exercise or defence of possible claims.
Right to object to the processing of your data or to the processing for certain specific purposes as established in the GDPR.
Right to the portability of your personal data, obtaining an electronic copy of the same sent to the email that you have provided.
• Right to withdraw your consent at any time. Bear in mind that the withdrawal of your consent does not affect the lawfulness of any data processing subject to consent that may have been made prior to the said withdrawal.
Right to not be subject to automated individual decision-making, to ensure that we do not make a decision about you based solely on the processing of your data and which could affect your legitimate interests, rights or freedoms.
You will have the power to exercise any of these rights either by writing to our registered office at Calle Severo Ochoa 6, Segovia, or by sending an email to, together with a copy of your ID document in both cases.
Please note that, if you have not obtained satisfaction or a response to the exercise of your rights, you may file a complaint to the Agencia Española de Protección de Datos (Spanish Data Protection Agency) (
In compliance with the provisions of article 21 of Law 34/2002 of 11 July, on e-commerce and information society services, if you do not wish to receive further information on our services, you can deregister at the company’s following e-mail address (, indicating in the subject «No enviar correos» (do not sent e-mails).
How do we obtain your data? Where do your data come from?
The personal data processed by the GRUPO COCAMATIC are directly provided by you through your enquiries, requests for information, registration as a user on the corporate website or a down payment at our premises.
1 Forms are available for you to exercise your rights. These may be requested either by e-mail or, if you prefer, at our offices. In order to correctly submit the form, it must be signed and accompanied by a copy of your National Identity Document.
The data categories provided by you are as follows:
Identification data (name and surnames, ID Document, phone, among others).
Identification codes and passwords.
Postal and e-mail addresses
Bank details
Any other details for the provision of the services contracted.
Changes in the Privacy Policy.
GRUPO COCAMATIC reserves the right to make changes to its privacy policy for the purpose of adapting to any new legislation or case law. In such case, any modification to this present policy will be posted on the corporate website with sufficient notice before it is implemented.